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iFollow

By Owen B12/9 20:16Sat Sep 12 20:16:33 2020

Views: 852

Sorry, a really boring post, but I was wondering about the iFollow service earlier while I was having a walk. I have found the service excellent so far and the sync up with the BBC comms, having Steve with Deano or DanBran being a great feature (as someone who would usually listen to the wireless to games I couldn't attend).

- Are teams getting more, less or about the same live views versus physical attendance in normal times, e.g. would there be more than around 2,000 purchases of our games?
- How much do clubs get from each tenner paid? I presume season ticket revenue is counted differently, as you get a voucher code, etc. I also presume it depends on whether you're the home or away club.
- is this the natural future of how games are viewed? A mixture of people going to the ground and people watching a live stream?

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iFollow explained by Bradford.

By Chet Manley (Paulio)15/9 10:55Tue Sep 15 10:55:31 2020In response to iFollowTop of thread

Views: 588

https://www.bradfordcityfc.co.uk/news/2020/september/ifollow-financial-benefits--outlined/

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Re: iFollow explained by Bradford.

By Chuds15/9 10:59Tue Sep 15 10:59:28 2020In response to iFollow explained by Bradford. Top of thread

Views: 432

Interesting, thanks. Pleased to see as hoped they have amended how they do it this year.

Two main things from that. 1) I hope lots of Pompey fans paid to watch our game then. 2) That adds even more weight to my intentions to watch a local non-league match instead of buying our away matches then as we won't see any of that money as we won't sell over 500 passes.

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Re: iFollow explained by Bradford.

By Mr Happy SFC15/9 16:53Tue Sep 15 16:53:40 2020In response to Re: iFollow explained by Bradford. Top of thread

Views: 328

Oh no! Barrow got my money....

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Re: iFollow explained by Bradford.

By Sev15/9 18:44Tue Sep 15 18:44:13 2020In response to Re: iFollow explained by Bradford. Top of thread

Views: 303

That's why I didn't buy it.

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Re: iFollow

By SFCfox15/9 09:43Tue Sep 15 09:43:30 2020In response to iFollowTop of thread

Views: 420

Can i get the game on VHS?

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Re: iFollow

By Ratman4615/9 10:15Tue Sep 15 10:15:34 2020In response to Re: iFollowTop of thread

Views: 394

Only available on Betamax

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Yet another iFollow query

By Yogi14/9 12:06Mon Sep 14 12:06:18 2020In response to iFollowTop of thread

Views: 532

Sorry another iFollow query.

For the Portsmouth game I watched the game via iFollow on my laptop, it worked great.

So, I got an HDMI lead and connected the laptop to my TV so I could watch it on there, tested it during the week and worked fine.


Along comes Saturday, whatever I did I couldn't get iFollow to work on my laptop I just got a loading page whirring round. I tried it on my Samsung tablet and it worked well so I ended up watching the game on there. A 10 inch tablet screen compared to a 43 inch TV screen was a bit of a comedown.


Any ideas what I might need to do to get it to work on the laptop? Does it work with a particular browser for example? Any thoughts would be appreciated.

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Re: Yet another iFollow query

By Bankerbob16/9 11:10Wed Sep 16 11:10:20 2020In response to Yet another iFollow queryTop of thread

Views: 190

I was having exactly the same problems as you last Saturday WITHOUT changing anything from previously, and despite Sev's best efforts to provide advice I ended up managing to watch some of the second half on my smartphone, so a smaller picture than you had! I hope this doesn't happen again this week...

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Re: Yet another iFollow query

By Ratman4616/9 11:56Wed Sep 16 11:56:50 2020In response to Re: Yet another iFollow queryTop of thread

Views: 163

Clear your cookies/history was the fix by all accounts, shouldn't have to do that, hopefully someone at the club can report back the issue to iFollow

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Re: Yet another iFollow query

By Bankerbob16/9 12:35Wed Sep 16 12:35:16 2020In response to Re: Yet another iFollow queryTop of thread

Views: 160

Even after I'd done all that, switched laptop off and back on etc it still wouldn't work for me.

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Re: Yet another iFollow query

By Ratman4616/9 12:59Wed Sep 16 12:59:10 2020In response to Re: Yet another iFollow queryTop of thread

Views: 149

Not good, they have some support here, not great but might be worth looking at:

https://ifollow.zendesk.com/hc/en-us/sections/360003711118-General-Troubleshooting

I went out in the sun and watched on the phone as couldn't be arsed to fix it.

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Re: Yet another iFollow query

By Chet Manley (Paulio)16/9 12:38Wed Sep 16 12:38:29 2020In response to Re: Yet another iFollow queryTop of thread

Views: 148

Stop looking at porn.

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Re: Yet another iFollow query

By AgentEves15/9 17:02Tue Sep 15 17:02:18 2020In response to Yet another iFollow queryTop of thread

Views: 310

Did it work if you just tried to play it on your laptop (i.e. not hooked up to the TV?). If it works on your laptop, but doesn't work once you hook it up to the TV, it could be one of a few things: a graphics card issue, an HDMI cable issue, a resolution/frames per second issue.

For the first two, are you able to watch any other HD video? (Try playing a YouTube video in 1080p.)

If no, check your graphics card driver (if you google how to check if your graphics card drivers are up to date, easier than me explaining it here).

If that doesn't work (or your drivers don't need updating) then you will need to try another HDMI cable.

If that doesn't work, it could be because your TV is too high resolution. Do you have a 4K TV? Or 1080p? If its 4K, sometimes (often), depending on what HDMI cable you have (and some other factors) running your laptop through your TV in 4K resolution only allows for 29/30 frames per second. It probably shouldn't stop the picture from loading at all, and usually would make the image jolty and not smooth. However, if you have a 4K TV, I recommend changing the resolution down to 1920x1080 and 60FPS. (If you right click on your desktop and select "Intel Graphics Settings" you should be able to work it out from the window that pops up.

If none of those work, then I have no idea.

Edited by AgentEves at 17:03:05 on 15th September 2020

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Re: Yet another iFollow query

By Yogi15/9 19:00Tue Sep 15 19:00:27 2020In response to Re: Yet another iFollow queryTop of thread

Views: 305

Thanks.

No I didn't have it plugged in the TV, I didn't get that far as it wouldn't play on the laptop.

Good idea to play another HD video, I'll try that.

By the way the TV is 4K.

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Re: Yet another iFollow query

By AgentEves15/9 21:45Tue Sep 15 21:45:47 2020In response to Re: Yet another iFollow queryTop of thread

Views: 231

I had issues with my TV not playing the video feed when connected to my laptop via HDMI too. Mine was because of the FPS limit. As soon as I switched the resolution, and upped the FPS to 60p, it worked fine. iFollow doesn't stream in 4K anyway so 1920x1080 is sufficient for resolution.

I'm not sure why yours isn't playing the video at all though, even before you plugged it in. I'd be surprised if it was an issue with your internet, since it worked on your tablet, but if you have an ethernet cable, you could try plugging your laptop directly into the router (instead of using WiFi) to see if that works. It will also let you know if the issue is with your laptop's WiFi/internet connection.

It could also be a browser issue? Are you using Chrome? Is it up to date? I'd give Microsoft Edge a whirl (I've used it a little, and it isn't as bad as Internet Explorer). I've been using Firefox and that works too.

Is your tablet Android? What browser were you using to view the game on there? Or did you use the iFollow Stevenage app?

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Re: Yet another iFollow query

By Owen B16/9 07:37Wed Sep 16 07:37:52 2020In response to Re: Yet another iFollow queryTop of thread

Views: 193

I started it off via Google Chrome on the laptop and used a Chromecast to get it on the big telly.

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Re: Yet another iFollow query

By Old_man14/9 12:30Mon Sep 14 12:30:35 2020In response to Yet another iFollow queryTop of thread

Views: 501

Had no problem using chrome and an HDMI cable to the laptop.

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Re: Yet another iFollow query

By Chuds14/9 12:59Mon Sep 14 12:59:28 2020In response to Re: Yet another iFollow queryTop of thread

Views: 474

Likewise, this is what I have done for both games thus far.

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Re: Yet another iFollow query

By Balders (BALDOCKBORO)14/9 12:16Mon Sep 14 12:16:03 2020In response to Yet another iFollow queryTop of thread

Views: 485

I had the same, cleared my cookies and browser history in settings (Crédit Chuds for technical advice) and it worked. Had to do it again at half time when it restarted.

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Re: Yet another iFollow query

By Yogi14/9 12:21Mon Sep 14 12:21:54 2020In response to Re: Yet another iFollow queryTop of thread

Views: 474

Thanks. Did you use Chrome or IE?

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Re: Yet another iFollow query

By Balders (BALDOCKBORO)14/9 12:31Mon Sep 14 12:31:30 2020In response to Re: Yet another iFollow queryTop of thread

Views: 465

I think it's the latest Microsoft browser that recently updated on my laptop so IE?

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Re: Yet another iFollow query

By Ratman4614/9 12:35Mon Sep 14 12:35:40 2020In response to Re: Yet another iFollow queryTop of thread

Views: 468

Edge is the latest Microsoft Browser

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Re: Yet another iFollow query

By Balders (BALDOCKBORO)14/9 12:49Mon Sep 14 12:49:17 2020In response to Re: Yet another iFollow queryTop of thread

Views: 466

That's it.

I'm a luddite.

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Re: Yet another iFollow query

By Ratman4614/9 13:14Mon Sep 14 13:14:45 2020In response to Re: Yet another iFollow queryTop of thread

Views: 446

Windows 10 still has IE as well as they can't let it go :-)

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Re: iFollow HELP PLEASE

By Hitchin Callling14/9 10:48Mon Sep 14 10:48:15 2020In response to iFollowTop of thread

Views: 547

I am STH but not sure if I am registered for I-Follow.
When club advertised season tickets they as you to sgin up to I-Follow. Clicked on the link but it took you to an EFL site.I completed this and sent but never got any acknowledgement email.As part of this you were not asked to compose a password.
Have just tried checking if I have an account on our site. Tried to register, see attached, but it then takes you to menu .If you click on video pass option it then wants a payment for Oldham game.
Any ideas how I can check I am registered ?.If not I may have to call the club shop.

https://www.stevenagefc.com/my-account/

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Re: iFollow HELP PLEASE

By Chuds14/9 12:56Mon Sep 14 12:56:32 2020In response to Re: iFollow HELP PLEASETop of thread

Views: 455

We will be sent a passcode later in this week. That will get you the game "free".

If you can log in to an account via our website you are good to go

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Re: iFollow HELP PLEASE

By Old_man14/9 11:06Mon Sep 14 11:06:52 2020In response to Re: iFollow HELP PLEASETop of thread

Views: 499

As I understand it as a STH you only get a pass to IFollow if the home game is switched to behind closed doors.

This leads to two other questions, when will we get out Season Tickets and what are the chances of Saturdays game being a closed doors games as the Covid cases are rising?

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Re: iFollow HELP PLEASE

By Tucks14/9 11:11Mon Sep 14 11:11:03 2020In response to Re: iFollow HELP PLEASETop of thread

Views: 497

Saturday’s game will be behind closed doors regardless. We aren’t allowed fans in yet, only non-league clubs are below a certain level.

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Re: iFollow HELP PLEASE

By Old_man14/9 11:22Mon Sep 14 11:22:13 2020In response to Re: iFollow HELP PLEASETop of thread

Views: 481

So when will we get notification that we have 'purchased' IFollow for the game?

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Re: iFollow HELP PLEASE

By Balders (BALDOCKBORO)14/9 11:22Mon Sep 14 11:22:52 2020In response to Re: iFollow HELP PLEASETop of thread

Views: 493

Club said ST holders will get an email this week with a promo code for each free game.

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Re: iFollow HELP PLEASE

By Hitchin Callling14/9 11:43Mon Sep 14 11:43:16 2020In response to Re: iFollow HELP PLEASETop of thread

Views: 474

Thanks for this.I have also emailed club so no doubt they will confirm this.Will let all you know if this is not the case.

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Re: iFollow HELP PLEASE

By Old_man14/9 12:24Mon Sep 14 12:24:57 2020In response to Re: iFollow HELP PLEASETop of thread

Views: 454

It would have been helpful if the club had posted this in the first place.

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Re: iFollow HELP PLEASE

By Chuds14/9 12:57Mon Sep 14 12:57:38 2020In response to Re: iFollow HELP PLEASETop of thread

Views: 440

They have.

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Re: iFollow

By Chuds13/9 03:22Sun Sep 13 03:22:29 2020In response to iFollowTop of thread

Views: 636

The number of views will be vastly reduced compared to attendances in the stands for a number of reasons. The three main ones being that a) a lot of people who would watch us in person won't sit and watch us on the TV, especially your more casual fans, b) shared households, or groups of people watching together so only paying once instead of 2-6+ times if in the ground and c) away fans don't count for us when we are at home (caveat being we do count when we are away whereas normally whoever we are at gets all our money). Also people would be paying £16-24 each if there in person rather than a tenner, so our revenues will be way down.

Clubs gets £8 from each match pass, with the EFL getting £2. That is determined by how you access the feed. People accessing via our website goes to our club, people accessing via the website of our opponents goes to their club. Season ticket revenues all go to our club, but all STH get a free code to watch our home games so get no further matchday income from our STH.

iFollow will stop being available once clubs are able to have 50% of their normal capacities back watching inside the grounds again. It will then revert back to how it was previously where it is available for midweek games and Saturdays during International windows only owing to contractual agreements.

I could never get used to watching on TV as it is shit. Better than being unable to watch us, but football on TV just does not do anything for me and I would soon be less interested in us if things continued this way. I watched the Pompey game as our first game and today as our first league game, and will watch our home games as I have already paid for them, but for future away games I will be attending local non league games for less money than I would pay to watch us on iFollow. I need to be in a ground watching my football live.

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Re: iFollow

By Balders (BALDOCKBORO)13/9 12:11Sun Sep 13 12:11:37 2020In response to Re: iFollowTop of thread

Views: 533

So we get 80% of our ifollow sales?

Way more than I expected.

Do we have to pay £2 to ifollow for every 'free' pass we give to ST holders for home games? I guess so, although we may have negotiated a special rate given the circumstances.

Is ifollow wholly owned by the EFL or a private concern who've paid them for the licence?

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Re: iFollow

By Tucks13/9 11:16Sun Sep 13 11:16:26 2020In response to Re: iFollowTop of thread

Views: 553

Agreed. I watched Portsmouth and yesterday mainly out of interest. I decided not to get a ST so I’d be shelling out £10 a game to watch us on the TV. That isn’t good value unfortunately when I can go to a local non-league game for similar/less and get a proper fix (and a pint).

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Re: iFollow

By Owen B13/9 10:09Sun Sep 13 10:09:59 2020In response to Re: iFollowTop of thread

Views: 567

Thanks for this. I wondered which way it would go with casual viewers. I guess many of the casual fans go because they want to attend a match, and we might happen to be nearby, etc, rather than being particularly attached to Stevenage.

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Re: iFollow

By Chuds13/9 11:06Sun Sep 13 11:06:42 2020In response to Re: iFollowTop of thread

Views: 553

I may be wrong, but I would say we have a lot of fans who are attached to us, but that attachment is because they want to watch a match at a decent level/quality, are local to us and we offer a reasonably affordable option and importantly you are able to just walk up on the day and get tickets without hassle. But this interest/attachment wouldn't extend to them paying to watch at home on the TV. Only the more dedicated fans would commit to that.

By way of comparison, I view us being to many fans their second club who they attend behind their Prem club in the same way I go to watch the Biggleswade clubs if we aren't playing/have a toss away game. I will always happily wander along and pay to get in on the day for a live footy fix, but for a standard league game I wouldn't pay to watch any of them on TV, or go along if getting tickets was a ballache.

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Re: iFollow

By Owen B13/9 11:13Sun Sep 13 11:13:10 2020In response to Re: iFollowTop of thread

Views: 542

Yes, you are probably right, especially with Premier League matches on at 12.30, 5.30 and 8.

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Re: iFollow

By Tucks13/9 11:18Sun Sep 13 11:18:07 2020In response to Re: iFollowTop of thread

Views: 545

Three o’clock kick offs are being shown on TV this month too, and that could roll into October and beyond if things stay the same with Covid I’d imagine. That will hurt numbers too I’m sure.

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Re: iFollow

By Owen B13/9 11:21Sun Sep 13 11:21:52 2020In response to Re: iFollowTop of thread

Views: 545

I didn't realise the 3pm matches were being shown too. Yes, that will destroy any lower league streaming, I would imagine.

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Re: iFollow

By Tucks12/9 21:50Sat Sep 12 21:50:50 2020In response to iFollowTop of thread

Views: 641

Compared to going to a live game £10 is good value, but it isn’t the same as going to a live game and I don’t think I’ll shell out £10 a week. Today I even ummed and aahed about paying to watch us when Palace v Southampton was on TV, Palace v Southampton is in terms of football games the equivalent of paint drying. But I’ve paid for Sky Sports and BT already so that £10 is an extra expense.

The service is really good but I fear while the 3pm Premier League games are also being screened on TV that will hit viewer numbers. I’d always take being there in the flesh over a stream even if I had to pay more, that said, I probably wouldn’t have travelled to Barrow today. In my ideal world we’d be able to stream away games for say a fiver a go. If streaming is the future perhaps there would be a way to set up an away season ticket so fans could watch when their team is away. You’d have to pay up front however and you’d unlock all of your team’s away games. That would stop home fans being able to view their team’s games too, they’d have to attend in the flesh.

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Re: iFollow

By Owen B12/9 21:53Sat Sep 12 21:53:50 2020In response to Re: iFollowTop of thread

Views: 625

Interesting idea about away season tickets. Maybe if home season tickets for iFollow more matched the revenues of people attending games, it would be more interesting to clubs. I don't know how the maths works out.

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Re: iFollow

By Balders (BALDOCKBORO)12/9 20:34Sat Sep 12 20:34:23 2020In response to iFollowTop of thread

Views: 695

I would guess the i-follow up-taker is in the low hundreds. lots of families and friends will inevitably gather round the same screen (eh Reece?)

And the club will only get a small % of the take, no idea what but if I was guessing I'd say 25%

I was impressed today though, way better than the last time I watched a game on it a few years back. Better camera work, graphics and synched sound. and replays too. well worth a tenner.

Given a choice I would always go the game though, even if it meant a long drive and a cold night.

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Re: iFollow

By Owen B12/9 20:37Sat Sep 12 20:37:27 2020In response to Re: iFollowTop of thread

Views: 693

Yes, I hadn't considered groups watching before Paulio said, obvious really. I think it's a good package if all the tech works, and it has done for two full games.

Most people will prefer to go to games, so maybe having iFollow as an option will produce extra revenue, rather than cut it because of reduced attendances.

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Re: iFollow

By Balders (BALDOCKBORO)12/9 20:44Sat Sep 12 20:44:46 2020In response to Re: iFollowTop of thread

Views: 673

Once we are back to full attendances I doubt live Saturday video coverage will be available in the UK, precisely to protect gate numbers.

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Re: iFollow

By Owen B12/9 20:48Sat Sep 12 20:48:15 2020In response to Re: iFollowTop of thread

Views: 670

No, exactly, I presume that too. I was just musing that if it's proven (I don't know how you'd prove it) that people would rather go to a game for £20 than pay £10 to stream at home, that would increase revenue.

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Re: iFollow

By Chet Manley (Paulio)12/9 20:32Sat Sep 12 20:32:54 2020In response to iFollowTop of thread

Views: 699

I’d say it’s a lot lower.

There were four of us watching together earlier.

That would have been one person that went to the game, two that went to non league games and me who would have stayed at home.

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Re: iFollow

By Rob SBFC (Big Robbie (SBFC))12/9 20:46Sat Sep 12 20:46:16 2020In response to Re: iFollowTop of thread

Views: 668

You meant 40. You SPREADER

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Re: iFollow

By Balders (BALDOCKBORO)12/9 20:46Sat Sep 12 20:46:08 2020In response to Re: iFollowTop of thread

Views: 671

Four friends or did you watch at your mums' and she had the neighbours round?

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Re: iFollow

By Chet Manley (Paulio)12/9 20:47Sat Sep 12 20:47:20 2020In response to Re: iFollowTop of thread

Views: 663

I never stipulated that they were friends...

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Re: iFollow

By Owen B12/9 20:34Sat Sep 12 20:34:11 2020In response to Re: iFollowTop of thread

Views: 691

Yeah good point. A lot of families or a couple of mates will just buy it once to watch together.

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Previous thread: iFollow vouchers are out for ST holders by WASP14/9 16:26Mon Sep 14 16:26:35 2020view thread