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iFollow query

By RockyBottom20/1 14:04Wed Jan 20 14:04:29 2021

Views: 599

To save me having to deal with the idiots at their customer service, does anyone know the answer to this?

Signed up to watch the Crawley game with the £10.00 match pass, will this role over to the Exeter game now automatically?

Thanks in advance.

Edited by RockyBottom at 14:06:18 on 20th January 2021

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Re: iFollow query

By Specky (Mike H)20/1 15:07Wed Jan 20 15:07:18 2021In response to iFollow queryTop of thread

Views: 539

Not yet but watch this space as I emailed them this morning about the same thing.

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Re: iFollow query

By RockyBottom20/1 15:19Wed Jan 20 15:19:12 2021In response to Re: iFollow queryTop of thread

Views: 515

Yeah same, in my experience it is hit and miss if they will respond!

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Re: iFollow query

By Specky (Mike H)20/1 18:00Wed Jan 20 18:00:07 2021In response to Re: iFollow queryTop of thread

Views: 462

Just had this reply......

Thank you for contacting iFollow Support.

Please note that the match pass / promo code will still be valid once the match has been re-scheduled.

Please reach out if you have any other questions in the meantime.


So once it’s been rearranged it’s done :)) .......

I normally don’t book my acces until about 20 mins before any match.

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Re: iFollow query

By WASP (Original Mr Wasp)21/1 07:16Thu Jan 21 07:16:43 2021In response to Re: iFollow queryTop of thread

Views: 341

I wonder if they would refund you if you wasn't available to watch the rescheduled game?

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Re: iFollow query

By Freemo21/1 14:47Thu Jan 21 14:47:17 2021In response to Re: iFollow queryTop of thread

Views: 178

I think you can watch a replay of matches you've bought so you'd just get lumbered with that.

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Re: iFollow query

By Specky (Mike H)21/1 14:18Thu Jan 21 14:18:41 2021In response to Re: iFollow queryTop of thread

Views: 188

In this day and age of 1st class customer care and integrity..........not a chance.

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Re: iFollow query

By Themessiah20/1 20:03Wed Jan 20 20:03:21 2021In response to Re: iFollow queryTop of thread

Views: 397

U can only use it when they reschedule the Crawley game

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Re: iFollow query

By Specky (Mike H)20/1 22:47Wed Jan 20 22:47:05 2021In response to Re: iFollow queryTop of thread

Views: 306

Yes, That’s what it said?

Edited by Mike H at 22:47:19 on 20th January 2021

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Re: iFollow query

By Themessiah20/1 23:26Wed Jan 20 23:26:19 2021In response to Re: iFollow queryTop of thread

Views: 301

That's the reply I got from there customer service team

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1 person likes this 1 person

Re: iFollow query

By RockyBottom20/1 18:20Wed Jan 20 18:20:43 2021In response to Re: iFollow queryTop of thread

Views: 425

Thanks :)

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